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Question

cannot receive any OTP

  • September 5, 2024
  • 2 replies
  • 25 views

yyyy1344

I change my phone number so I cannot receive any OTP and I do not have any backup codes   I can't use my Razer gold

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2 Replies

yyyy1344
  • Author
  • Insider Mini
  • September 5, 2024

I change my phone number so I cannot receive any OTP and I do not have any backup codes   I can't use my Razer gold


Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • September 6, 2024

Hey yyyy1344,

I understand that you lost access to your old phone number. Please PM me the following information below so I can verify your account and assist you accordingly.

Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Old phone number:
New phone number:
Country:

*Thread locked to curb conversation to PM.