Cannot use my razor gold anymore | Razer Insider
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Question

Cannot use my razor gold anymore

  • November 15, 2025
  • 1 reply
  • 9 views

sidetechnoYellow795

i do not remember my phone number nor  have access to my backup codes i just recharged too. 

This topic has been closed for replies.

1 Reply

Razer.sushi.boi

Hi there, ​@sidetechnoYellow795!

 

I suggest submitting a ticket to our Razer Gold Team at https://gold.razer.com/ticket-inbox/submit since they are our dedicated team that can help you with your concern today. They will be very happy to assist you. If you already have an existing ticket, get back to me with the reference number via PM, and I will coordinate with the relevant team for an update.

 

*Thread locked to curb conversation to PM.