Cant change spatialization mode from Stereo to Surround or Game Mode

Hi, 3 days ago I have received my brand new headphones Razer Rari Essential. I did download the newest razer firmware Razer Synape etc... and when I switch to surround in the settings and then go to fe. mouse settings and then come back to sound there is still stereo... Playing with stereo sound its so unconfortable ... Please help, Thanks