The Keybord works on cable, however I cant connect it wireless using the USB-Adapter via 2.4. I tried resetting the keybord multiple times and to switch the Adapter to different USB Ports. Do I have to enable something in the settings or should it connect automatically?
Hello autoSafetyOrangepoint698,
Does the keyboard show up in device manager? Let us try to reinstall the device drivers by performing the steps outlined below and see if that fixes the issue:
- Press Windows + S on your keyboard to open the Search bar.
- Type in “Device Manager” and hit Enter.
- Go to Keyboards
- Right-click on the Razer device in question and select Uninstall device.
- Go to Human Interface devices.
- Right-click on the Razer device in question and select Uninstall device.
- Restart your computer to completely uninstall the drivers.
The drivers will automatically reinstall after your computer restarts. If you need further assistance, feel free to send me a PM with your device serial number so I can check for possible solutions. All the best!
It should work automatically out of box. Check the steps, that
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.