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Question

Cant disconnect Razer Kaira Pros

  • February 20, 2024
  • 5 replies
  • 2577 views

sourcequickAqua952

I connected my headphones to my xbox and now they will not stop connecting to them no matter what I do, if there is a way for me to factory reset them or if I can remove them from my xbox it would be much appreciated.

5 Replies

TheEvilDonut
  • Insider Mini
  • March 8, 2024
  1. Turn on Xbox
  2. Turn on headset
  3. Keep both Power and Razer button (the one with three lines) pressed for a few seconds.

You should hear a beep and see the light flash white. The Razer logos should also flash green.

Done.


TheEvilDonut
  • Insider Mini
  • March 8, 2024

You probably don’t need to have the Xbox on for this but I did turn it on just to be sure the headsets were indeed disconnected.


  • Insider Mini
  • December 18, 2024

Tried everything inclucing what you said. It is not working. Delete everything when reset xbox also not working. I will be returning this product.


reviewPurplePlumgeo206

I had the same trouble, and it did work what EvilDonut said. The white lights appear and it stopped sync-ing to my xbox


Charlz25
  • Insider Mini
  • February 20, 2026

Hi everyone, I know this thread is pretty old, LOL. I just want to thank TheEvilDonut—your steps worked perfectly! I’ve been using my Kaira Pro for 3 years and recently switched to a BlackShark V3, but it was frustrating not being able to unpair the old headset.
The instructions you shared solved it for me. The only thing I did differently was turning off and unplugging the console first, then pressing and holding the power + pairing button until the white light came on and then went off. After plugging the console back in, I crossed my fingers, tried turning it on with the headset, and that was it—unpaired!
Once again, thank you very much!