Cant login to the Surround Sound App | Razer Insider
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Cant login to the Surround Sound App

  • February 8, 2024
  • 1 reply
  • 309 views
G

Today i cant login to the 7.1 surround sound app.
I tried to do it via gmail and login, but nothing happened.
Just wrote “Loading” and then application closed.

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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • February 9, 2024

Hello greatMagentavision808,

I understand that you're having trouble logging into the 7.1 Surround Sound app. Let's try a few troubleshooting steps to see if we can resolve the issue.

  1. Restart your device: Sometimes a simple restart can fix many app-related issues. After restarting, attempt to log in again.
  2. Clear App Cache/Data: You can try clearing the cache and data for the app. To do this, go to your device's settings, find the "Apps" or "Applications" section, locate the 7.1 Surround Sound app, and then clear the cache and data.
  3. Uninstalling and reinstalling the application: You can download the 7.1 Surround Sound software.

If the steps didn't work, PM me your serial number and a screenshot from the page.


*Thread locked to curb the conversation to PMs.

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