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Cant Reach Razer Support

  • August 3, 2023
  • 3 replies
  • 176 views

Hello im trying to reach the support but i cant send email or chat what can i do ?

3 Replies

  • August 4, 2023

Hey there,

 

Thank you for asking this question. You can contact us via the ways below:

  1. Razer Insider support: if you have issues with Razer Cortex PC, please don’t hesitate to contact me. Otherwise, please send a PM to our official staff @Razer.Speedcr0ss.
  2. Our official customer support canbe reached by submitting a case on this page:https://mysupport.razer.com/app/warranty-support
  3. You also can contact us via social media official channel. Our social team will direct the case to the appropriate team. 

Hope my answer helps. Thank you!

 

Michelle


  • Insider Mini
  • August 4, 2023

when i click chat or email buttons keeps redirecting me to https://mysupport.razer.com/app/warranty-support. Im in a loop what can i do ?


  • August 7, 2023

when i click chat or email buttons keeps redirecting me to https://mysupport.razer.com/app/warranty-support. Im in a loop what can i do ?

Could you let me know what is your issue, hardware issue, or a software issue? You can reach out to our Insider support directly. If it is a Razer Cortex PC issue, do not hesitate to contact me at any time. 

 

Michellle