card already used | Razer Insider
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Question

card already used

  • January 27, 2026
  • 1 reply
  • 34 views

techEminenceSAPPHIRE740

I purchased a $25 card this morning and was given the notice the card had already been used. It has not been torn or damaged upon purchase. I need to get this replaced or fixed. 

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1 Reply

Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • January 27, 2026

Hi techEminenceSAPPHIRE740,

Unfortunately, I have limited access to this part of our system. However, I suggest that you Submit a Ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time. Please make sure to include all relevant information, proof of purchase and photos of the card. After submitting it, PM me your ticket number so I can call their attention to your case. Have a good one!

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