cascading razor basilisk v3 scroll wheel issues | Razer Insider
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Question

cascading razor basilisk v3 scroll wheel issues

  • May 21, 2025
  • 1 reply
  • 39 views

So iv seen multiple posts over the years talking about various (single occurring) issues with the scroll wheel on the bask v3, scroll wheel scrolling up when scrolled down or down well scrolled up, the middle mouse click not working shortly after purchase, the scroll wheel functionality cutting out entirely. All in all the scroll wheel seems to have a major quality issue and I am now very inclined to believe as such. 

As of now my scroll wheel will no longer register middle mouse clicks (side clicking works fine and has been used as a replacement) and my scroll wheel will randomly cut out in either one direction or both (which seems very weird for how these types of inputs are usually gathered using a simple rotation sensor) and I'm curious if anyone else has had these issues. The mouse itself is basically brand new with only a few months of use on it but I'm already at the stage where I want to replace it and my keyboard (which in itself was broken out of the box and was refused to be repaired due to lack of warranty and receipt [it was gifted to me]) 

I'm curious if anyone knows of a good mouse and keyboard setup (razor or otherwise) that would opt as a good replacement if and when I need it. [as of current I have a ornata chroma and a basilisk v3]

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1 Reply

Razer.ScarletRouge

Hey there, ​@nightmare1243!

I understand you are having issues with your Razer Basilisk V3. No worries, let me help you! Could you please send me a PM together with your device's serial number and proof of purchase for a possible warranty claim. You can upload your proof of purchase to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!


*Thread locked to curb conversation to PM.
 


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