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Question

chances of a replacement,?

  • February 2, 2026
  • 1 reply
  • 9 views

battery wont charge on my sons razer viper v3 pro ( stuck on 3%) , the dongle also won't work. I have requested an RMA from razer but I've to supply evidence that the store ( unauthorized vendor) refused my replacement which i have.

The store is a massive store chain in Northern Ireland and England and i had no clue it was unauthorized! Am i better off just buying him a new mouse or is there any chance I'll actually get a replacement ?

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1 Reply

Razer.sushi.boi

Hello there, ​@leetVividOrangeJET871!

 

Please send me a message via PM along with your existing case number so I can check what transpired with our Support Team. I’ll see what I can do from there. Looking forward to your response!

 

*Thread locked to curb conversation to PM.