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I would like to change my email address because I no longer have access to the one registered here! So i want to change it however it keeps on sending otp to the said inaccessible email address! Is there any other way to change the email address without sending otp to the defective email! I want to change the email adress linked to my razer account because i lost access to the one being linked

Hi labSkyMagentafirst889,

I’m here to help. I understand that you lost access to your old email and that you wanted to change the email address associated with your Razer account. For us to proceed, please PM me with the following details for verification of your account and for me to create a case on your behalf:

Razer ID:
Email address associated with your Razer ID:
New email address:
Date of Birth:
Full Name:
Phone number:
Country:

Also, I’d like to know if your Razer account has the following types of information below that can be migrated since they cannot change your old email to a new email. Thanks!

1. Synapse 2 settings
2. Surround Pro or 7.1 Surround Sound License
3. THX Spatial Audio License
4. Virtual Ring Light License
5. Razer Gold and Silver wallet balance


*Thread locked to curb the conversation to PMs.

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