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Question

change my number i cannot purchase anything

  • August 8, 2025
  • 1 reply
  • 12 views

Neilvan

Can someone please help me change my phone number? I do not have the number in this account anymore—but i still have access to the email. However i cant purchase anything because it needs the OTP due to the 2-factor authentication. Someone help me change my phone number.

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1 Reply

Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • August 8, 2025

Hi Neilvan,

I understand you wanted to change the phone number associated with your Razer ID. Please follow the steps here as your guide. If you need further help, send me a PM  with the following for your account verification.

Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Old phone number:
New phone number:
Country:

*Thread locked to curb conversation to PM.