Hello,
I have access to my email address and I know my password, but I lost access to my old phone number linked to my Razer ID.
I cannot receive the verification code, and I also cannot access my backup codes because verification requires my old phone number.
Please help me remove or update my old phone number. I can provide any information needed to verify my ownership of the account.
Thank you.
Hi Amirabouame28,
I understand that you lost access to your old phone number. Please PM the following information below so I can verify your account and assist you accordingly.
Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Old phone number:
New phone number:
Country:
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