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Question

Change the email

  • July 3, 2026
  • 1 reply
  • 31 views
Assad9

Hi Razer, I lost my phone and all the two-factor authentication data and the phone number, and I also lost access to my email. Can you help me recover my $600 e-wallet? This is my email:

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1 Reply

Razer.Aero
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Hi Assad9,

 

I’m sorry to hear that you lost access to both your phone number and email address, especially since this affects your Razer Gold account/e-wallet. Unfortunately, I have limited access to this part of the system. Please submit a support Ticket or contact Live Chat by clicking the green chat button at the bottom-right corner of the page for secure, real-time assistance. Please be ready to provide your Razer ID, registered email address, date of birth, full name, old phone number, new phone number, and country.  For your security, please do not post personal information publicly on the forum.

 

*Thread locked to curb conversation to PM.

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