changing phone number and lost my 2fa and backup codes | Razer Insider
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changing phone number and lost my 2fa and backup codes

  • July 22, 2025
  • 1 reply
  • 25 views

moniespns

help me please, i can’t access my old number even my 2fa and backup codes i lost it, i need to replace a new one

This topic has been closed for replies.

1 Reply

Razer.Aero
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  • Razer Support
  • July 22, 2025

Hi moniespns,

I understand that you lost access to your old phone number. Please PM the following information below so I can verify your account and assist you accordingly.

Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Old phone number:
New phone number:
Country:

*Thread locked to curb conversation to PM.