charging dock not charging my viper ultimate | Razer Insider
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Question

charging dock not charging my viper ultimate

  • November 6, 2023
  • 1 reply
  • 49 views
B

I just got a viper ultimate and I just tried to charge it using the charging dock but the light isint coming on and the mouse isint charging. If anyone can help that would be amazing 

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    1 Reply

    Razer.Aero
    Forum|alt.badge.img
    • Razer.AeroRazer Support
    • Razer Support
    • 3239 replies
    • November 6, 2023

    Hi breben,

    I’m here to help. To isolate the issue, please try to perform the steps from this article. If the problem persists, PM me your mouse serial number so I can verify its model and check for an available firmware update. All the best!

    *Thread locked to curb the conversation to PMs.

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