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Charging problems

  • April 29, 2024
  • 1 reply
  • 53 views

RazerMaxMike

Every time I press the power button on my Razer 17” 2022, it does not charge. So I have to reach down to power source to switch the power off and on again. The problem is the same whether it is plugged in to the power brick or through USB charger. What could be wrong and how may I solve this annoying problem ?

Best answer by Razer.Aero

Hi RazerMaxMike,

Have you tried uninstalling battery drivers? Is there any damage to the charging cable or adapter? To further isolate the issue, please try to perform the troubleshooting from the article. If the steps didn’t help, PM me your laptop serial number and proof of purchase for warranty validation. Best of luck!

*Thread locked to curb the conversation to PMs.

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1 Reply

Razer.Aero
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  • Razer Support
  • 3246 replies
  • Answer
  • May 1, 2024

Hi RazerMaxMike,

Have you tried uninstalling battery drivers? Is there any damage to the charging cable or adapter? To further isolate the issue, please try to perform the troubleshooting from the article. If the steps didn’t help, PM me your laptop serial number and proof of purchase for warranty validation. Best of luck!

*Thread locked to curb the conversation to PMs.


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