Chroma devices not working properly | Razer Insider
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Chroma devices not working properly

  • September 11, 2020
  • 1 reply
  • 3 views
A
Anytime I load a game my firefly v2 mouse pad will not sync with any game. I've tried multiple games that have worked before like Overwatch. The mouse pad should change color depending on which character I choose but now it's not doing that. If I go to Chroma Apps and manually toggle to enable that functionality it will change color to the character I have selected at the moment then it fails to change anymore after that. No matter what I do in game it doesn't change color anymore. I've uninstalled and re-installed the software multiple times. Any help would be appreciated.
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    1 Reply

    Razer.Speedcr0ss
    Hey there! Thanks for posting your concern here. Have you replicated the issue by logging in as a guest user? Ensure that the mouse and mouse are connected directly to your computer's USB. If it's a desktop PC, connect your devices to the rear USB ports and see if it helps. Else, send me a PM. I'll pick it up from there.
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