Chroma RGB Controller: Synapse doesn't switch lighting on after turning it off with display | Razer Insider

Chroma RGB Controller: Synapse doesn't switch lighting on after turning it off with display

  • 13 April 2022
  • 1 reply
  • 58 views

Hi,

I have the problem, that the light of my argb fans, which are connected to the razer chroma addressable rgb controller, are not turing on again after they went off together with my displays.

If I deactivate this function in the synpse settings, the lights will turn on again, even after sleep mode.

System:
- Synapse (Last update)
- Windows 11 Pro (Last update)
- Asus Crosshair dark hero
- Ryzen 5900X
- GTX 1060ti

Connected to Synapse:
- Razer Viper
- Razer Blackwidow Elite
- Razer Kiyo Pro
- 2 Razer Chroma Addressable RGB Controller (I had this problem also with only one controller before)
- G.Skill Trident Z Lighting Control
- Phillips Hue

Please tell me, if you need some logs or more information.

By the way, does somebody know, if there is any possibility to connect asus aura with synpase like with my g.skill tridents?

Thank you very much

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1 Reply

Userlevel 4
Hey there! I got your back, and I'd like to take a closer look at the issue. Did you perform a clean re-installation of Razer Synapse to see if it corrects the problem? For now, please gather your Razer Synapse logs and send them to me via PM so I can do some further investigation. I look forward to hearing from you.

*Thread locked to curb conversation to PMs.