Chroma Stops Working after playing a game... | Razer Insider
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Hi



Got the Razer Huntsman Elite this is what happens.



Install Synapse 3

Everything there works flawlessly. Try a game; any game that supports Chroma, e.g Overwatch or Apex etc.

And it all works fine there.. for the first time.



I quit the game... and after a while i'll launch the game again, or another game... now

Chroma does not apply.



Only solution I have to do is to - Re install / Repair Synapse 3.

Then it works Out of the box again, but just once.



Anyone else had anything similar?



// Beardpwn
Too add what Windows Log viewer says it says :

The Razer Chroma SDK Service service terminated unexpectedly. It has done this 3 time(s).



Debugging:

Faulting application name: RzSDKService.exe, version: 2.4.4.18, time stamp: 0x5d0737f2

Faulting module name: 15320301-00FF-FFFF-0017-88FFFE25871F.mod, version: 1.1.5.18, time stamp: 0x5d0737f8

Exception code: 0xc0000005

Fault offset: 0x0000e796

Faulting process id: 0x3c2c

Faulting application start time: 0x01d52f56d393c208

Faulting application path: C:\\Program Files (x86)\\Razer Chroma SDK\\bin\\RzSDKService.exe

Faulting module path: C:\\Program Files (x86)\\Razer Chroma SDK\\bin\\15320301-00FF-FFFF-0017-88FFFE25871F.mod

Report Id: 6fb7fab1-fe11-467d-9741-16045e782124

Faulting package full name:

Faulting package-relative application ID:



Seems like its trying to write to a NIL pointer, or access memory space it does not have access too.





Fault bucket 1310388111869704368, type 5

Event Name: BEX

Response: Not available

Cab Id: 0



Problem signature:

P1: RzSDKService.exe

P2: 2.4.4.18

P3: 5d0737f2

P4: 15320301-00FF-FFFF-0017-88FFFE25871F.mod

P5: 1.1.5.18

P6: 5d0737f8

P7: 0000e796

P8: c0000005

P9: 00000008

P10:



Attached files:

\\\\?\\C:\\ProgramData\\Microsoft\\Windows\\WER\\Temp\\WER740.tmp.dmp

\\\\?\\C:\\ProgramData\\Microsoft\\Windows\\WER\\Temp\\WER79F.tmp.WERInternalMetadata.xml

\\\\?\\C:\\ProgramData\\Microsoft\\Windows\\WER\\Temp\\WER7A0.tmp.xml

\\\\?\\C:\\ProgramData\\Microsoft\\Windows\\WER\\Temp\\WER79E.tmp.csv

\\\\?\\C:\\ProgramData\\Microsoft\\Windows\\WER\\Temp\\WER7AE.tmp.txt



These files may be available here:

\\\\?\\C:\\ProgramData\\Microsoft\\Windows\\WER\\ReportArchive\\AppCrash_RzSDKService.exe_dc9fbc63c6a118e21d7843c569984d66b6a204f_a774faca_40000c12



Analysis symbol:

Rechecking for solution: 0

Report Id: 6fb7fab1-fe11-467d-9741-16045e782124

Report Status: 268435456

Hashed bucket: a3d93f8026223236a22f6f0b85e378b0

Cab Guid: 0
Hi there! Was this working before? If so, when did the issue start? Let me know.
Hi

This has been like this from the start, I have synced HUE + Nano leaf, and even tried clean up, and running without Leaf or Hue, but avast, the same result.



Cheers



Lucas
Thanks for the reply. Can you send over the serial number of your Huntsman Elite to me through PM? Let's continue there.
No worries Panda, it's done.
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