Chroma Stops Working after playing a game... | Razer Insider
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Chroma Stops Working after playing a game...

  • June 30, 2019
  • 5 replies
  • 53 views
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Hi Got the Razer Huntsman Elite this is what happens. Install Synapse 3 Everything there works flawlessly. Try a game; any game that supports Chroma, e.g Overwatch or Apex etc. And it all works fine there.. for the first time. I quit the game... and after a while i'll launch the game again, or another game... now Chroma does not apply. Only solution I have to do is to - Re install / Repair Synapse 3. Then it works Out of the box again, but just once. Anyone else had anything similar? // Beardpwn
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    • beardpwn
    • Author
    • June 30, 2019
    Too add what Windows Log viewer says it says : The Razer Chroma SDK Service service terminated unexpectedly. It has done this 3 time(s). Debugging: Faulting application name: RzSDKService.exe, version: 2.4.4.18, time stamp: 0x5d0737f2 Faulting module name: 15320301-00FF-FFFF-0017-88FFFE25871F.mod, version: 1.1.5.18, time stamp: 0x5d0737f8 Exception code: 0xc0000005 Fault offset: 0x0000e796 Faulting process id: 0x3c2c Faulting application start time: 0x01d52f56d393c208 Faulting application path: C:\\Program Files (x86)\\Razer Chroma SDK\\bin\\RzSDKService.exe Faulting module path: C:\\Program Files (x86)\\Razer Chroma SDK\\bin\\15320301-00FF-FFFF-0017-88FFFE25871F.mod Report Id: 6fb7fab1-fe11-467d-9741-16045e782124 Faulting package full name: Faulting package-relative application ID: Seems like its trying to write to a NIL pointer, or access memory space it does not have access too. Fault bucket 1310388111869704368, type 5 Event Name: BEX Response: Not available Cab Id: 0 Problem signature: P1: RzSDKService.exe P2: 2.4.4.18 P3: 5d0737f2 P4: 15320301-00FF-FFFF-0017-88FFFE25871F.mod P5: 1.1.5.18 P6: 5d0737f8 P7: 0000e796 P8: c0000005 P9: 00000008 P10: Attached files: \\\\?\\C:\\ProgramData\\Microsoft\\Windows\\WER\\Temp\\WER740.tmp.dmp \\\\?\\C:\\ProgramData\\Microsoft\\Windows\\WER\\Temp\\WER79F.tmp.WERInternalMetadata.xml \\\\?\\C:\\ProgramData\\Microsoft\\Windows\\WER\\Temp\\WER7A0.tmp.xml \\\\?\\C:\\ProgramData\\Microsoft\\Windows\\WER\\Temp\\WER79E.tmp.csv \\\\?\\C:\\ProgramData\\Microsoft\\Windows\\WER\\Temp\\WER7AE.tmp.txt These files may be available here: \\\\?\\C:\\ProgramData\\Microsoft\\Windows\\WER\\ReportArchive\\AppCrash_RzSDKService.exe_dc9fbc63c6a118e21d7843c569984d66b6a204f_a774faca_40000c12 Analysis symbol: Rechecking for solution: 0 Report Id: 6fb7fab1-fe11-467d-9741-16045e782124 Report Status: 268435456 Hashed bucket: a3d93f8026223236a22f6f0b85e378b0 Cab Guid: 0
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    • Razer.RedPanda
    • Guardian of the Forest
    • July 1, 2019
    Hi there! Was this working before? If so, when did the issue start? Let me know.
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    • beardpwn
    • Author
    • July 1, 2019
    Hi This has been like this from the start, I have synced HUE + Nano leaf, and even tried clean up, and running without Leaf or Hue, but avast, the same result. Cheers Lucas
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    • Razer.RedPanda
    • Guardian of the Forest
    • July 2, 2019
    Thanks for the reply. Can you send over the serial number of your Huntsman Elite to me through PM? Let's continue there.
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    • beardpwn
    • Author
    • July 3, 2019
    No worries Panda, it's done.
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