I recently wiped my computer and started over with fresh install of everything. I upgraded to windows 11 in the process. Now when I try to use Chroma studio, Half of my devices do not show up. They are all there in Synapse, but not in studio. after a while (sometimes more than 10 mins) so of the devices will show up. The devices that are having issues are : Basilisk pro (the dock shows up right away, but the mouse says disconnected), ARGB controller, and my govee lights. I got them to all show up once but after a computer restart, they all stopped again.
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Exactly the same situation here. Installed win11, now when I go to studio, only my mouse shows up. Then all of a sudden the keyboard pops up, but not my speakers. Then I reload and WOW just the keyboard….
Really regret switching from ICUE to be honest. least that was reliable...
It still does this. Never had these problems in Synapse 3, but 4 seems to be still faulty.
- Razer Support
- 174 replies
Hey
Can you send me a PM with your Synapse logs which will help our team in their investigation? You can upload them to any hosting service like Google Drive and provide a shareable link. Just check the file so that anyone with the link can view it.
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