Chroma trouble with Basilisk ultimate mouse and dock | Razer Insider
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Hi all,

i have a trouble with my Basilisk ultimate mouse and the dock with chroma color.



When i boot my pc, all my razer devices 'mouse, dock and keyboard) works well with my chroma color profile (orange static).

When i put my mouse on the dock, the chroma color disapeer after some minutes and the dock and the mouse show me the "charge color" (pule green for example).



Then i have take the mouse (so i remove it from the dock), the mouse and the dock are staying with the "charge color" (green pulse) but don't switch to the chroma color profile (Orange static). I must unplug/plug the usb stick to get back the chroma profile on mouse and dock.
Darkstar_FR06
Hi all,

i have a trouble with my Basilisk ultimate mouse and the dock with chroma color.



When i boot my pc, all my razer devices 'mouse, dock and keyboard) works well with my chroma color profile (orange static).

When i put my mouse on the dock, the chroma color disapeer after some minutes and the dock and the mouse show me the "charge color" (pule green for example).



Then i have take the mouse (so i remove it from the dock), the mouse and the dock are staying with the "charge color" (green pulse) but don't switch to the chroma color profile (Orange static). I must unplug/plug the usb stick to get back the chroma profile on mouse and dock.




Got the same issue since last year :frown_: tried a clean install of synapse as recommended but the issue still persists
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