Good day All,



I have, as caption, the base model Razer Blade 15 Product No. RZ09-03009E76 and have recently started gaming on this laptop. I bought it in November 2019 and have been using it to run software for school. I decided to check the device manager on Friday 20th November. 2020 and noticed the yellow triangle alert on the NVIDIA Geforce and saw it said "Windows has stopped this device because it has reported problems. (Code 43)".



After much research online, I did a few things but it has not solved the problem and I still have the code 43 showing.



Here is what I did:

1) I updated the driver using the default online updater by searching automatically, didn't work

2) I reset the laptop to default using recovery and removed all files on my laptop and reinstalled windows, didn't work

3) I used DDU and went into safe mode and removed the driver and installed the latest one, version 27.21.14.5730. Still did not work.

4) I reset the laptop again and turned off windows update, still no luck

5) Checked razer's website for updates on BIOS & Firmware and used the exe installer and was told it has the latest updates



Here is the events on the device manager:

Device PCI\\VEN_10DE&DEV_2191&SUBSYS_20041A58&REV_A1\\4&26c4793c&0&0008 had a problem starting.



Driver Name: display.inf

Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}

Service: BasicDisplay

Lower Filters:

Upper Filters:

Problem: 0x1F

Problem Status: 0xC01E0438



Details:

Problem code:

0000002B



Status:

01802400

DN_HAS_PROBLEM

DN_DISABLEABLE

DN_NT_ENUMERATOR

DN_NT_DRIVER



Any advice on how I may resolve this issue? I don't think it should be a hardware issue as I have only used it for gaming until 2 weeks ago. All I did was web browsing, ran matlab, standard emailing etc.



Thank you in advance for your assistance