Code d'activation introuvable | Razer Insider
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Question

Code d'activation introuvable

  • February 6, 2024
  • 4 replies
  • 536 views
DebianRedJADErush722

Bonjour, Je viens d'acheter un Razer Blackshark V2 X mais impossible de trouver le code d'activation du sound 7.1. Je suis passé par le site, j'ai décortiqué ma boite mais rien y fait !

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    4 Replies

    Razer.Zionzedd

    Hi @DebianRedJADErush722,

     

    Please continue in English so I can assist you accordingly. Your preferred language is not supported in Razer Insider. I translated your post, and I understand you’re having trouble finding the activation code for the Razer 7..1 Surround Sound. Register your headset here, and you should receive the activation code within 24 hours. You can also go here to request a new activation code. If that didn’t help, PM me the serial number so I can check its registration status. Thanks!

     

    *Thread locked to curb conversation to PM.

    RedBrownstorysolo380

    i regester my product but i did not get any 7..1 Surround Sound code in my email so why ?? i wait 48 hour

    Y
    • Ycebica
    • Insider Mini
    • August 22, 2025

    Bonjour, j’ai le même problème.. J’ai bien enregistrer le casque sur le site, mais je ne reçoit pas de code.. C’est horriblement frustrant. 

      Razer.Ten
      • Razer.TenRazer Support
      • Razer Support
      • August 23, 2025

      Hey ​@Ycebica ,

      Please be advised that we do not have support for your preferred language in this forum so let’s continue in English so I can assist you. After translating your post, I understand that you encountered an issue when you registered your headset. Can you send me a PM with the serial number together with the email address associated with your Razer ID so I can verify it in our system and check the registration details?


      *Thread locked to curb conversation to PM. 

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