Question, what is this code used for?



are you trying to register the product on to Synapse?

7.1 Surround Sound activation?

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Yes im trying to put the product code from the razer headset on 7.1 surround sound.

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Try using English US keyboard format

We have seen in the past where other English keyboards do not work.



Otherwise, wait for one of the RAZER official support to be in contact with you through this thread.



Prepare the followings~~~

• Name
  
  
• S/N
  
  
• P/N
  
  
• Proof of purchase (legal receipt)
  
  
• Email address &/or RAZER ID used for registering your RAZER product
  
  

Also, 7.1 SS Activation Code can only be applied to one RAZER ID. If RAZER headset is a second hand item, likely the previous owner would have applied the code.



Otherwise drive your hearing senses through the roof by upgrading to THX Spatial Audio

Most latest RAZER headsets are compatible with THX Spatial Audio. Check it out by clicking the following link~



https://www.razer.com/p/RZ11-13000-0001

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Hi! I'm trying to change my Lancehead te dpi settings, so Is there a way to connect my device to Synapse 3.0 or 2.0 without registering because I tried to register it many times and every time I got "item serial number is unknown"

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pointBondiBluecool519
Hi! I'm trying to change my Lancehead te dpi settings, so Is there a way to connect my device to Synapse 3.0 or 2.0 without registering because I tried to register it many times and every time I got "item serial number is unknown"

Lancehead TE can only be registered and used in Synapse 3.0



For registering your product, try using English US keyboard format

Other English keyboard formats do cause problems



Try registering through RAZER web portal, by clicking the folloiwng~~~

https://www.razer.com/product-registration



Otherwise, contact RAZER support by clicking the following link~~~

https://mysupport.razer.com/app/warranty-support/



Prepare the followings so that it speeds up the RAZER support in helping you.

• S/N
  
  
• P/N
  
  

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@C3zaR0YeeT, Let me check on your concern. PM me a photo of your scratch code so I can check on it. I'd also appreciate it if you'd send me the following details below since I'll be needing those to check if you're still eligible for code generation.

Sye_The-Vie
Prepare the followings~~~

• Name
  
  
• S/N
  
  
• P/N
  
  
• Proof of purchase (legal receipt)
  
  
• Email address &/or RAZER ID used for registering your RAZER product
  
  

@pointBondiBluecool519, PM me a photo of your device's serial number so I can check it from our system. Let's continue from there.



*Thread locked to curb the conversation to PMs.

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