This translates as:
I DAMAGED THE CODE WHEN I SCRATCHED, COULD YOU GENERATE A NEW ONE FOR ME?

Hello VividCeriseboxhit485,

I understand you’re having an issue with your activation code due to accidentally overscratching the card. Please visit this link to request a new 7.1 Surround Sound activation code. I hope this helps. Should you have any other concerns, PM me your headset serial number so I can verify its model. All the best!

*Thread locked to curb the conversation to PMs.