comprei um mouse falso mas o aliexpress diz que foi autorizado pela marca razer | Razer Insider
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comprei um mouse falso mas o aliexpress diz que foi autorizado pela marca razer

  • December 16, 2023
  • 1 reply
  • 80 views

coveVividOrchidbit637

Hi guys, I bought a mouse on aliexpress the mouse was fake I did everything the support asked thinking it was a bug then I decided to open the mouse I came across this: 

A cheap copy and on the top of the mouse there was a mini steel bar weighing about 20 grams to give it weight, so I decided to open a dispute, so far everything was fine, then Aliexpress came and said that the mouse wasn't fake, but even if it was, they were authorized by razer selling like that?? (dispute prints): 

What do you mean, Razer authorizes the sale of fake products, my Chinese god, what do you mean. How do I get a statement from Razer? someone help me?

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1 Reply

Razer.Aero
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  • Razer Support
  • December 16, 2023

Hello coveVividOrchidbit637,

Please send a PM with the device serial number and proof of purchase. I can use that to verify that the device information is in our system. Save the shareable files via any online drive account listed here. Stay safe!

​*Thread locked to curb the conversation to PMs.