Hi I just bought a Razer Chroma addressable RGB controller but when I plug it (even without any device plugged to it) the computer tries to boot up (the fans start working for a second) and then stops. If I try again to start up it doesn't do anything at all (fans don't turn on) unless I first turn on and off the power, then the same issue occurs



Motherboard: Rog Strix B450-F Gaming

Power supply: Corsair CX550M 550W



On a different computer the device works fine!



I would like to understand what is the problem with my computer because if I just ask for a replacement I am afraid I would run into the same issue.



Things I tried:

I tried plugging the molex cable to all available ports on the power supply

I tried changing molex cable

I tried changing USB port on the motherboard

I thought it could be that the power supply is not enough, but the problem persists even if I unplug the graphic card from the power supply.



Does anyone have any advice or idea of what could be wrong?

Thanks in advance!