Computer won't go to sleep | Razer Insider
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Computer won't go to sleep

  • November 20, 2022
  • 6 replies
  • 361 views

Hello, I have Windows 11 pro and literally just got my Razer Blackshark V2 headset and for some reason it isn't letting my computer go to sleep mode DISPLAY: None. SYSTEM: [DRIVER] THX Spatial Audio (ROOT\\THXV2VAD\\0000) An audio stream is currently in use. [DRIVER] Razer USB Sound Card (USB\\VID_1532&PID_0529&MI_00\\9&1af954b&0&0000) An audio stream is currently in use. [DRIVER] Legacy Kernel Caller AWAYMODE: None. EXECUTION: None. PERFBOOST: None. ACTIVELOCKSCREEN: None. I tried to do Powercfg -requestsoverride Driver "USB\\VID_1532&PID_0529&MI_00\\9&1af954b&0&0000" System and Powercfg -requestsoverride Driver "Razer USB Sound Card" System and I did it for kernel and spatial audio but it still isn't letting my computer go to sleep. I have windows 11 pro.
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6 Replies

  • Insider Mini
  • 1 reply
  • July 27, 2023

I just bought the Razer Blackshark V2 Pro and I am having the same exact issue.

Any resolution to this?

 


  • Insider Mini
  • 1 reply
  • September 1, 2023

Got the same issue. Its a bummer.  I am using a blackshark V2 also


WretchIAm
  • Insider Mini
  • 1 reply
  • November 15, 2023

I am also having this issue with the Razer Audio Mixer.


Same exact issue for me, using the v2 pro.  I havent found a solution yet despite trying for several hours. 


ShadowBlueboxeasy244

Is there any resolution to this issue, I have exactly the same problem.


ShadowBlueboxeasy244

I think I was able to find a temporary resolution. When I turn on the MIC MONITORING option in Synapse and I run powercfg -requests,

[DRIVER] USB Audio Device (USB\VID_1532&PID_0555&MI_00\b&2951501d&0&0000)
An audio stream is currently in use.

I then disabled the MIC MONITORING option and run powercfg -requests, there is no display of audio stream in use. I then set my system sleep for 1 minute for test and it shutdown after my monitors went into power save mode. This also probably explains why my headset doesn’t follow the POWER saving mode timeout in the synapse settings.


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