Computer won't go to sleep | Razer Insider

Computer won't go to sleep

  • 20 November 2022
  • 6 replies

Hello, I have Windows 11 pro and literally just got my Razer Blackshark V2 headset and for some reason it isn't letting my computer go to sleep mode

[driver] THX Spatial Audio (ROOT\\THXV2VAD\\0000)
An audio stream is currently in use.
[driver] Razer USB Sound Card (USB\\VID_1532&PID_0529&MI_00\\9&1af954b&0&0000)
An audio stream is currently in use.
[driver] Legacy Kernel Caller




I tried to do Powercfg -requestsoverride Driver "USB\\VID_1532&PID_0529&MI_00\\9&1af954b&0&0000" System and Powercfg -requestsoverride Driver "Razer USB Sound Card" System and I did it for kernel and spatial audio but it still isn't letting my computer go to sleep.
I have windows 11 pro.

6 Replies

I just bought the Razer Blackshark V2 Pro and I am having the same exact issue.

Any resolution to this?


Got the same issue. Its a bummer.  I am using a blackshark V2 also

I am also having this issue with the Razer Audio Mixer.

Same exact issue for me, using the v2 pro.  I havent found a solution yet despite trying for several hours. 

Is there any resolution to this issue, I have exactly the same problem.

I think I was able to find a temporary resolution. When I turn on the MIC MONITORING option in Synapse and I run powercfg -requests,

[DRIVER] USB Audio Device (USB\VID_1532&PID_0555&MI_00\b&2951501d&0&0000)
An audio stream is currently in use.

I then disabled the MIC MONITORING option and run powercfg -requests, there is no display of audio stream in use. I then set my system sleep for 1 minute for test and it shutdown after my monitors went into power save mode. This also probably explains why my headset doesn’t follow the POWER saving mode timeout in the synapse settings.