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Question

Constant Access Violation Errors

  • November 12, 2025
  • 1 reply
  • 28 views

Philiponmylife

For the past few months I have been experiencing some serious issues with my razer laptop such as:

  1. Random errors in event viewer of various executables crashing due to system access violation.

  2. Microsoft Edge and Chrome web pages crashing with SYSTEM_ACCESS_VIOLATION error.

  3. BSOD randomly due to kernel level issues.

  4. Random freezing and have to hold the power button to force the machine to shut off and then turn back on.

Really just various other issues that have made using this laptop for work a huge pain. I spent $4600 on this thing, and honestly, so very under impressed with it.

I have tried getting support but:

  1. I was never able to ever register my product on the Razer website.

  2. I can't find anywhere to actually submit a support ticket.

  3. I can't find an email anywhere to send someone an email.

  4. I can't find a phone number anywhere to call someone.

So besides spending an absurd amount of money on a non-viable laptop, I also can't get any support.

I have tried:

  1. Running MemTest86 and got 4 passes.

  2. Running all updates on drivers / firmware / bios from Razer's site.

  3. Factory resetting the device and re-installing windows 11 and updating to latest 25H2.

  4. Uninstall Razer Synapse to see if that is what is causing issues.

  5. Contacting local repair shops, but they won't warranty their work on a Razer laptop.

This is pretty much my last-ditch effort before I chunk it and buy something else.

Does anyone know how I can get help? Or is this a $4600 paper weight?

1 Reply

  • Insider Mini
  • November 14, 2025

i Have the same problem, i get this access violation error all the time. Its the 13th-14th intel cpu bios that needs to be updated. But Razer does not have the right update to fix this problem. there is also no contact form for this problem. I don't think we get help here. i will never buy anything from this company again...