Constant network errors when trying to submit a support ticket | Razer Insider
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Constant network errors when trying to submit a support ticket

  • August 19, 2021
  • 1 reply
  • 8 views
C
Hello, Wasted 30min of my life with the support system. Every time I try to submit a support ticket I get constant "Network error" message. I have tried FF, Chrome and IE and all of them with and without a VPN and also tried a second VPN. Same error every single time. See 1st picture. On a few attempts the Captcha randomly just stopped working where it says "you are not a robot" and also that the capture is not complete. See 2nd picture. My internet works fine, obviously, otherwise I would not be able to post here! Anyone out there know why this error constantly persists? I'm not using any add blockers etc. It is extremely irritating. Thank you.
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    1 Reply

    R
    That's troublesome! Let me assist you from here. Please PM me more details about the nature of your concerns. That way, I can better understand the situation and advise you accordingly. I can also submit a support ticket on your behalf if necessary. *Thread locked to curb the conversation to PMs.
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