Hi!
Lately I've had lots of issues with all kinds of videos on my Razer Blade 15 Advanced 2020. Anytime I pause/ play a YouTube video, the video buffers for a couple seconds, and then the audio continues without the video. I think this is probably a YouTube issue, but I figured the people on here are smart and could figure out what's up. This happens on decent Wifi, 300ishMb/s I've done the following things in an attempt to fix it:
-Updated Drivers
-Used an ethernet connection via a usb to ethernet converter
-Switched the GPU used by chrome.
-Switching browsers.
None of these have made a difference.
This topic has been closed for comments
Not to mention the fact that it often gives me the error "Audio renderer error. Please restart your computer." This just happened.
Userlevel 7
rushCORALMidnight227
Hi!
Lately I've had lots of issues with all kinds of videos on my Razer Blade 15 Advanced 2020. Anytime I pause/ play a YouTube video, the video buffers for a couple seconds, and then the audio continues without the video. I think this is probably a YouTube issue, but I figured the people on here are smart and could figure out what's up. This happens on decent Wifi, 300ishMb/s I've done the following things in an attempt to fix it:
-Updated Drivers
-Used an ethernet connection via a usb to ethernet converter
-Switched the GPU used by chrome.
-Switching browsers.
None of these have made a difference.
Please ensure the you have the latest Windows OS updates including all browser. Also, check if your graphics card drivers are up to date:
• For Intel - https://downloadcenter.intel.com/download/28425/Intel-Driver-Support-Assistant
• For NVIDIA - https://www.nvidia.com/Download/Scan.aspx?lang=en-us
You may also check if the issue happens with your other devices while playing YouTube videos and then using a browser or application (for tablets and smartphones). You may clear your browsing history and delete temporary files on your Windows 10 settings:
- Open Settings on Windows 10.
- Click on System.
- Click on Storage.
- Under the “Local Disk” section, click the Temporary files option. Storage Settings (20H2)
- Select the temporary files you want to remove.
- Click the Remove files button. Remove temporary files options.
- Alternatively, you can key in %temp% on the Windows search, and select all files/folders (CTRL + A), then delete them (SHIFT = DEL).
Feel free to submit a case to our Support Team or send me a PM should you need additional assistance. I'll be locking this thread to curb our conversation privately.
Were you able to solve this problem? I recently ran into a similar problem. I started downloading long YouTube videos that I was interested in and converting them to a better extension. This helps when you watch a downloaded video from YouTube, then I don’t have such problems.
Userlevel 7
How was it rushCORALMidnight227? I'll be locking this thread now. Feel free to send me a PM should you need additional assistance.
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