Core X Chroma puts EVGA fans at max speed when laptop sleeps or shuts down. Please fix this. | Razer Insider
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Core X Chroma puts EVGA fans at max speed when laptop sleeps or shuts down. Please fix this.

  • June 21, 2021
  • 1 reply
  • 32 views
H
So per the title, when I sleep/hibernate/shut down my Razer 15 Advanced, the fans on the EVGA 3070 in my Core X Chroma go to max speed. I have to unplug the Thunderbolt 3 cord to stop them. If I plug back in, they come on - until I boot the laptop again. I've actually tested in my HP Spectre X360 and it happens there, too, so it isn't the Razer laptop. I've also swapped in a Gigabyte 3060 TI, a Gigabyte 3070, and a MSI 3070 and when I put the laptops to sleep the card sleep properly. It appears to be an issue specific to Core X handling EVGA cards. There are others on Reddit and other forums that have seen this behaviour with EVGA cards as well. FWIW, the EVGA 3070 does sleep fine in any of our other PCs. I'd really like some help from Razer to fix this issue, but I wanted to post it here as well to raise visibility. If it can't be fixed, I'm afraid I have to get rid of my Core X Chroma, because I love this EVGA card and this wasn't an issue with the EVGA cards I'd used with the Sonnet Breakaway I had before I went heavily into Razer.
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      • saferoff_
      • June 22, 2021
      Hagary
      So per the title, when I sleep/hibernate/shut down my Razer 15 Advanced, the fans on the EVGA 3070 in my Core X Chroma go to max speed. I have to unplug the Thunderbolt 3 cord to stop them. If I plug back in, they come on - until I boot the laptop again. I've actually tested in my HP Spectre X360 and it happens there, too, so it isn't the Razer laptop. I've also swapped in a Gigabyte 3060 TI, a Gigabyte 3070, and a MSI 3070 and when I put the laptops to sleep the card sleep properly. It appears to be an issue specific to Core X handling EVGA cards. There are others on Reddit and other forums that have seen this behaviour with EVGA cards as well. FWIW, the EVGA 3070 does sleep fine in any of our other PCs. I'd really like some help from Razer to fix this issue, but I wanted to post it here as well to raise visibility. If it can't be fixed, I'm afraid I have to get rid of my Core X Chroma, because I love this EVGA card and this wasn't an issue with the EVGA cards I'd used with the Sonnet Breakaway I had before I went heavily into Razer.
      I have the same problem with an XPS 13 and ZOTAC 2070 card, and the stability of graphic pilot is bad... sometimes screen freeze and blue screen comes. Somtimes I must unplug the eGPU to unfreeze my laptop and when I replug the eGPU I need to reboot it to get back my graphic card pilot on and eGPU functions on my computer.
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