Cortex Mobile (No Rewards!) | Razer Insider
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Cortex Mobile (No Rewards!)

  • May 6, 2021
  • 5 replies
  • 30 views
aiyionman
I have been experiencing the issue for about 2 days now. After running COD Mobile for 3 mins, I don't receive the daily reward. But I do receive notification that I was rewarded. Daily Loot seems normal. Tried to logout my account, delete data/cache from my phone but no success! It's getting VERY VERY hard to accumulate silver points now. Before we have 4 games, now it only 2. Please help...
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      xCryptik
      Vanguard
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      • xCryptik
      • Vanguard
      • May 6, 2021
      aiyionman
      I have been experiencing the issue for about 2 days now. After running COD Mobile for 3 mins, I don't receive the daily reward. But I do receive notification that I was rewarded. Daily Loot seems normal. Tried to logout my account, delete data/cache from my phone but no success! It's getting VERY VERY hard to accumulate silver points now. Before we have 4 games, now it only 2. Please help...
      Hi @aiyionman, Please try reinstalling the app. If the issue persists, do send an email at [email]googleplay.ca@razer.com[/email] so we can properly investigate this.
      Razer Gold Support via Live Chat https://gold.razer.com/us/en/help OR Razer Gold Submit Ticket https://gold.razer.com/my/en/help/ticket-submit
        A
        • AnipR15
        • Insider
        • May 6, 2021
        How it can be like that.. It must be already calculated on your daily paid to play section if it did appeared you had been rewarded..
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          aiyionman
          • aiyionman
          • Author
          • Insider
          • May 7, 2021
          AnipR15
          How it can be like that.. It must be already calculated on your daily paid to play section if it did appeared you had been rewarded..
          Unfortunately, no. No added silver points are rewarded. I can still see the 25 silver points on the game to be played.
            aiyionman
            • aiyionman
            • Author
            • Insider
            • May 7, 2021
            xCryptik
            Hi @aiyionman, Please try reinstalling the app. If the issue persists, do send an email at [EMAIL]googleplay.ca@razer.com[/EMAIL] so we can properly investigate this.
            Already did the reinstall. Yep will better send that e-mail.
              aiyionman
              • aiyionman
              • Author
              • Insider
              • May 8, 2021
              aiyionman
              Already did the reinstall. Yep will better send that e-mail.
              Just sent them an e-mail earlier. Hope everything is fixed. Amd since its weekend, I don't see silver points x2 :(
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