Cortex timing limited my time on squad rewards | Razer Insider
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I realized majority of the time cortex count by 5 minutes each time you played.

I mean fair, but all odds, I hit the back line on the time. The 5 Minute each track is a tricky one, because when you are on tight time, you won't know if the game is getting tracked or not, just a small rant here.



But the main thing is that I believe my time was shaved off at the last couple minutes/ seconds and didn't go to the final count for the day

Right now I'm missing 1 minute and it's a huge disadvantage to the "showdown", please fix it!
Hey there!



Thank you very much for sharing your concern with us here. My name is Michelle from the Razer Cortex technical support team. I am happy to be of your assistance.



We sincerely apologize for the inconvenience you have encountered. We have received your log and removed your log link from the thread to protect your privacy. We will let you know the result after investigating your logs.



Here are the details of the leaderboard ranking:

https://deals.razer.com/squad-rewards/faq#ranking



We truly appreciate your time and feedback.



Michelle
Vinnndra
I realized majority of the time cortex count by 5 minutes each time you played.

I mean fair, but all odds, I hit the back line on the time. The 5 Minute each track is a tricky one, because when you are on tight time, you won't know if the game is getting tracked or not, just a small rant here.



But the main thing is that I believe my time was shaved off at the last couple minutes/ seconds and didn't go to the final count for the day

Right now I'm missing 1 minute and it's a huge disadvantage to the "showdown", please fix it!


Hey there! I have sent you a PM regarding the details, please check it here. Thank you for your feedback.



Michelle