CPR Disabled Razer Basilisk v2 | Razer Insider
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Question

CPR Disabled Razer Basilisk v2

  • February 21, 2026
  • 2 replies
  • 26 views

Hi, my mouse stopped working, no lights. I reset pc, pluged mouse to diferent usb, usb 2 and usb 3.

Make the reset to the mouse, and still the same error. My pc detects the mouse as a USB pendrive.

I think i need the firmware. The firmware updater dont found the mouse.

I need the file firmware of my mouse.

The serial number is: PM2117H13011505

Razer basilisk V2.

Thanks

2 Replies

  • Author
  • Insider Mini
  • February 25, 2026

3 days and no response, like in all the other questions about the same problem.  

This error is generated for the Razer software, the minimun that i want is the help to solve it.


  • Author
  • Insider Mini
  • March 2, 2026

Someone who can help with the problem?