Both sides already cracked after ~1 year of using product. Im not alone with this problem. Just think about it and decide should you buy razer products or..
Question
Cracked plastic razer kraken v3 pro
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- Razer Support
Hi KraMoth,
I’m sorry to hear about the issues with your Razer Kraken V3 Pro. Before this problem occurred, were there any incidents with the headset, like dropping it or using more force than usual when removing it? Have there been any instances of pulling or tugging that might have stretched it beyond its limits? Did you try reaching out to the Support Team when you first notice the crack on the headset?
For more information about the warranty, I recommend reviewing the full details of the Razer Warranty Policy - Exclusions and Limitations. If you need further assistance, please send me a PM with your device's serial number. Thank you!
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