Cracked touchpad on Razer 15 laptop | Razer Insider
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Cracked touchpad on Razer 15 laptop

  • November 28, 2020
  • 1 reply
  • 3 views

I am trying to find a precision touchpad for a Razer 15 model RZ09-02705E75. It is cracked and I need to get it replaced. It would be nice if I could send it back to Razer for repair but your web site sucks for getting in touch with any technical people. How can I start a repair ticket. every time I try it keeps sending me back to the FAQ site.
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1 Reply

Razer.Caziel
  • I am the Lightbringer
  • November 29, 2020
Depending on your location, you may be required to input the serial number of the device and have the warranty status checked. With that said, I can submit a repair ticket on your behalf if you send me a PM. Do note that we do not ship parts for our systems, so you will be asked to send the device in for repair. *Locking the thread to curb the conversation to PMs.