Cracking Sound when opening/closing my RB15 | Razer Insider
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Cracking Sound when opening/closing my RB15

  • August 11, 2020
  • 1 reply
  • 10 views
A
Hey there, in march I sent my laptop to a repair facility to repair my noisy fans. When I got it back, after some days it startet to do those cracking noises when even I open/close the laptop. (at the right hinge) I didnt contact the support imminently since I needed the device for my master thesis an dhoped it would vanish after some weeks. But here we are 4 months later and it didnt stop; so I wanted to ask if there is anything I can do on my own to make it stop WITHOUT losing my warranty and/or sennding it for repair again? Link to video: https://streamable.com/quczto (it seems to getting worse; It was never as loud as it has been when I just took that video few minutes ago) Hope you guys can help me Many thanks
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1 Reply

Razer.Caziel
  • Razer.CazielRazer Support
  • I am the Lightbringer
  • August 16, 2020
You can try to lube the hinges, but with that much cracking noises, you're better off sending it in for another go. Shoot me a PM so I can submit a repair ticket on your behalf should you want to go that route.
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