Hello, I am using the Blackshark v2.
When I record something with the microphone and listen to it afterwards, there is always a slight crackling sound. This is very annoying. How can I fix this?
Next, the recording itself is a bit quiet. Unfortunately, I can't find anywhere to adjust the microphone gain. The search engine AI recommended this to me, but there are no settings under Sounds -> Recording -> Properties and nothing in Synapse either.
What can I do?
Hey there,
I understand that you're having a microphone issues with your Razer Blackshark V2. Please try these troubleshooting steps on this link to help resolve the issue.
If the issue persists after performing the troubleshooting steps, please send me a private message together with your device's serial number and proof of purchase/receipt in PDF format so I can check its warranty details for a possible warranty claim. You can upload your proof of purchase to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!
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