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Trying to get assistance is terrible! Just got brand new laptop back and it shows no battery detected. Any thoughts
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2 Replies

Me too, brand new laptop no battery detected , it is not charging did you ever get support for this?

  • Author
  • October 17, 2020
I did fix it, myself. After the unit was returned from their service department with this issue, I decided to pull the back cover off. The ribbon connector to the battery wasn't installed properly after they worked on it. I've I plugged it in correctly, worked fine. I did have to run to home depot to get the proper tools.