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Question

Customer Support Number??

  • September 1, 2026
  • 1 reply
  • 13 views

I paid for quicker shipping and it’s past the shipping delivery date and I haven’t got an update on anything in three days. I just want to contact customer support and talk to a real person to get a refund only on the extra I paid for faster shipping. I’ve looked everywhere and can’t find any number or chat area to contact them.

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1 Reply

Razer.ScarletRouge
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Hey there, ​@xX1SodaPop1Xx 

I understand that your order has passed the expected delivery date and that you'd like to contact our Order Support Team. 

You can contact our Order Support Team via Live Chat using this link: https://mysupport.razer.com/app/warranty-support/
 

Once you're on the page, please follow these steps:

  1. Click Razer.com Orders.
  2. Select Get Order Status.
  3. Choose Track Your Shipped Orders.
  4. Sign in with your Razer ID or select Continue as Guest.
  5. Finally, click Contact Support to connect with the Order Support Team.

They will be able to review your order status and assist you with your request regarding the shipping charges. If you encounter any issues accessing the live chat or contacting the team, please send me a PM, and I'll assist you further. Thank you!



*Thread locked to curb conversation to PM. ​

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