Cynosa Chroma is double typing | Razer Insider
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Cynosa Chroma is double typing

  • August 12, 2020
  • 6 replies
  • 53 views
J
Hello, My "q'" key is double typing and i need help please can anyone help me when i click it is says "qw" please help.
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6 Replies

F
  • Fehdaykin
  • August 14, 2020
I have the exact same issue since wednesday. q = qw 2 = 2 and up-arrow numpad+ adds numpad0 numpad-delete adds numpad-minus
D
I had this issue since morning today. t = ty b = vb Any help please???
E
1 = 12 Yep. Same.
A
  • Angeln9ner
  • October 7, 2020
My cynosa chroma pro just started double typing my 'f' key as 'df' Older threads had customer service request serial# PM'd to them. Anyone get a solution yet? Thanks
the quixotic picaresque
F
  • Fehdaykin
  • October 7, 2020
Angeln9ner
My cynosa chroma pro just started double typing my 'f' key as 'df' Older threads had customer service request serial# PM'd to them. Anyone get a solution yet? Thanks
Customer service wanted a photo copy of my receipt. I regrettably did not keep it. they claimed my 1 yr old keyboard was 3 yrs old. So I did not get any further support. solution: I bought new Corsair keyboards. I don’t think I’ll ever trust Razer products again. A few weeks after the Chroma malfunctioned, my Razer Huntsman Elite started giving similar issues with the F key. It was barely even used as it was mainly a “guest pc”. It’s still under warranty, but honestly I’m not even going to bother anymore. All I’d get back is the same polished turd. I wish you luck with yours.
    C
    • ChrisM431
    • October 11, 2020
    since yesterday mine is acting weird, too. It's the "-" key .-> ".-" (German layout) and "ö" .-> "öä" Bought it only 11 months ago, razer customer on Twitter only asked for my SN and nothing else happened. Not even a "HW fault, sorry. Do an RMA if under warranty", nothing. My old 20 bucks no.-name keyboard lasted for 8 years and I only replaced it because the WASD keys were nowhere near readable anymore. For 70 bucks you'd expect something else.
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