Cynosa wrong key | Razer Insider

Cynosa wrong key

T
Hi,

I bought a Razer Cynosa recently, only just noticed that it's got 2x Ps on the keyboard, one correctly positioned and the other instead of [.

Is this fixable? I see that it's not recommended to remove keys but thought I'd ask on here, I'd prefer not to return it due to the virus and I don't want to go to the post office.

Cheers
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3 Replies

Razer.Speedcr0ss
Userlevel 7
Hey there! Sorry to hear about your Razer Cynosa's concern. Was everything covered? Have you contacted our Support Team via phone, chat, or email? If you haven't, please send me a PM together with the keyboard's serial number. Let's continue from there.
A
This isn't related to this, but my razer cynosa chroma, the left side of the spacebar makes a clicking sound but not the right side and the clikcing and not clicking changes exactly at half. Is this normal?
Razer.Speedcr0ss
Userlevel 7
angriest_potato
This isn't related to this, but my razer cynosa chroma, the left side of the spacebar makes a clicking sound but not the right side and the clikcing and not clicking changes exactly at half. Is this normal?


Hey there! When did this behavior start? Send me a video showing the issue. Save the file via Google Drive or to another online drive account then paste the link via PM. I'll wait for your follow-up
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