Damaged code for kraken X headphones | Razer Insider
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Damaged code for kraken X headphones

  • March 4, 2022
  • 1 reply
  • 9 views

I recieved the scratch code with my razer kraken x headphones that i bought directly through the razer webpage, unfortunately the card with the code on it had a dent and was slightly ripped, and when i scratched it to reveal the code it made it worse and i cant see the first 3 numbers of the code, i read some other peoples threads that have had this problem and i noticed that damage to the code is not covered by the limited warranty razer provides, however this was not entirely my fault as the code came damaged leaving me unable to redeem it, is there a way that i can redeem it otherwise?
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1 Reply

Finnakkai
I recieved the scratch code with my razer kraken x headphones that i bought directly through the razer webpage, unfortunately the card with the code on it had a dent and was slightly ripped, and when i scratched it to reveal the code it made it worse and i cant see the first 3 numbers of the code, i read some other peoples threads that have had this problem and i noticed that damage to the code is not covered by the limited warranty razer provides, however this was not entirely my fault as the code came damaged leaving me unable to redeem it, is there a way that i can redeem it otherwise?
No worries! I can file a request to generate a new code on your behalf. Please send me a PM with the following information to initiate the request: 1. Name: 2. Email Address: 3. Mobile Number: 4. Address: 5. Serial Number: Also, attach a photo of the damaged activation card. You may upload it on your Google Drive, copy the link, and include it in your message. *Thread locked to curb the conversation to PMs.