Damaged Razer gold card pin | Razer Insider
Skip to main content
Question

Damaged Razer gold card pin

  • April 11, 2025
  • 1 reply
  • 111 views
W

I mistakenly peeled off my Razer gold card PIN, I returned to the store but they couldn't help out, what do I do to recover my PIN?

This topic has been closed for replies.

1 Reply

Razer.Aero
Forum|alt.badge.img
  • Razer.AeroRazer Support
  • Razer Support
  • April 11, 2025

Hi Walterzz50,

I understand that you accidentally scratched off too much of your Razer Gold Card. To resolve your concerns, please contact our Razer Gold Support Team by submitting a ticket or via  Live Chat. Make sure to iattach the photos of the card and invoice. Kindly follow the specifications below:

1. Everything has to be a separate image.
2. Do not stack the gift card and receipt.
3. Do not blur or mark on the gift card and receipt.
4. Kindly change the file size to a smaller size.
5. Kindly ensure that the images are clear and show all four corners.

You can PM me the case number so I can notify the team. Thanks!

*Thread locked to curb conversation to PM.

CookiesAccessibility statement