I recently but some Razer Gold gift cards today worth $1000 and 4 out of the 5 cards i bought got damaged and I could not read the PIN on them, I have reached out to support but I am not getting any needed help so any assistance or a means to escalate my issue would be of great help. Thanks
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https://gold.razer.com/us/en/helpScroll down, and then near the bottom left click where it says chat now. That will start a chat with Razer Gold support, who can replace the card or issue the correct number to you.
https://gold.razer.com/us/en/helpScroll down, and then near the bottom left click where it says chat now. That will start a chat with Razer Gold support, who can replace the card or issue the correct number to you.
Okay thanks, but has that worked for you before ?….because it seems like I am never able to get an agent at live chat, I usually get replied by a bot. I also tried submitting a ticket and it says that in around 1 working day max, I would get a response. It has been a few days now and I still have not gotten any response from them..
Userlevel 7
+1
Hi,
If you’ve submited a ticked, then you’re good, just sometimes it’ll take more time to reply.
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