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damaged razor gold pin

  • Nov 2, 2026 3:48 PM UTC
  • 1 reply
  • 8 views

buzzMediumSkyBlueammo643

Hello Razer Gold Support,

 

I have a physical Razer Gold gift card, but unfortunately, three digits of the PIN were accidentally scratched off.

 

I still have the card's serial number and original purchase receipt. I would appreciate your assistance in recovering the missing digits or replacing the damaged PIN.

 

I can provide clear pictures of the card and proof of purchase for verification.

 

Thank you for your assistance.

This topic has been closed for replies.

1 Reply

Razer.ScarletRouge
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Hey there, ​@buzzMediumSkyBlueammo643 

 

For Razer Gold-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit. 

If you already have an existing ticket, get back to me with the case number via PM, and I will coordinate with the relevant team for an update.

 

Alternatively, you can contact our Razer Gold Support Team via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real time. 


Also, I noticed that you've posted about the same issue in a different thread. Just a friendly reminder to try and keep the same issue to one thread to prevent any confusion and speed up the resolution process. Thanks for understanding!


 

 

*Thread locked to curb the conversation to PMs.