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Dear Razer Support Team

  • January 19, 2026
  • 1 reply
  • 38 views

Some time ago, I lost the dongle for my Viper Ultimate. At the time, I looked for it but couldn’t find it, and I’m not sure where it is. Eventually, I gave up looking. Later, I saw that it’s possible to buy a replacement dongle directly from you, but I can no longer find it. I’m afraid to buy it on AliExpress or other websites, as I prefer to pay more and be sure that the product is correct and genuine, rather than paying less and receiving something different from what I ordered. So, I would like to know where I can buy or find a new dongle.

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1 Reply

Razer.sushi.boi

Hello there, ​@nocaute2009!

 

I can check our inventory for a replacement dongle. Please send me a message via PM along with the serial number of your Viper Ultimate so I can validate it in our system and for proper documentation. Looking forward to your response!

 

*Thread locked to curb conversation to PM.